Question 1

Is there Uber in Pocklington?

Accepted Answer

Uber doesn't run a reliable service in Pocklington or the surrounding Wolds villages — the app often shows no drivers, and jobs to village postcodes are frequently cancelled. Pocklington Private Hire is the local alternative: a proper pre-booked taxi firm with fixed prices, an 8-seater, and Business WhatsApp answered 24 hours.

Question 2

How do I book a taxi in Pocklington?

Accepted Answer

The quickest way is a message on Business WhatsApp — it's answered 24 hours. You can also call 07584 420978 or fill in the quote form on the site.

Question 3

How much notice do you need?

Accepted Answer

For local rides we can often help within the hour. For airport transfers and the 8-seater, please book as far in advance as you can so we can guarantee the vehicle.

Question 4

Do you cover long-distance and airport runs?

Accepted Answer

Yes — every UK airport including Heathrow, Gatwick, Stansted, Luton, Manchester, Leeds Bradford, Humberside, Newcastle, Birmingham and East Midlands. Flights are tracked so we're waiting when you land.

Question 5

How many passengers can you take?

Accepted Answer

Up to 8 passengers plus luggage in our people carrier. Standard rides carry up to 4 comfortably.

Question 6

Do you provide child seats?

Accepted Answer

No — we don't provide child seats or boosters. If you need one, please bring your own and we'll happily fit it before the journey.

Question 7

How do I pay?

Accepted Answer

Cash, bank transfer or card by arrangement. Airport transfers and larger jobs can be pre-paid to secure the booking.

Question 8

What happens if my flight is delayed?

Accepted Answer

We track your flight and adjust the pickup time automatically. Reasonable delays are never charged extra.

Question 9

Do you do accounts for businesses or regulars?

Accepted Answer

Yes. If you have regular runs — school, station, or business travel — we can set up an account. Just ask Guy.

Question 10

What's your cancellation policy?

Accepted Answer

Please let us know as soon as plans change. Short-notice cancellations on longer jobs may attract a small fee to cover the driver's time.

Question 11

Are you licensed and insured?

Accepted Answer

Yes — fully licensed private hire, insured for hire and reward, and DBS-checked for peace of mind.

Frequently asked questions